Help & contact

Migravi Support

Need help with your Viber text archive on iPhone? Start with our FAQ, then contact us if you still need assistance.

Check the FAQ first

Our searchable FAQ covers ZIP and CSV imports, confirming your own numbers, chats appearing in Groups, two devices, interrupted imports, search and Trash.

Search the FAQ →

Contact support

Use the form below to prepare an email to support@migravi.app. It opens your email app; review the message and send it there. This page does not submit a support ticket or upload files.

What do you need help with? (required)

Migravi version and buildFind this at the bottom of Settings.

iPhone model

iOS version

Import file details, if relevant

Describe the problem (required)For number issues, explain whether you confirmed, rejected or reset your number. For import issues, include useful Import History counts.

Protect your privacy: Do not include passwords, verification codes, full phone numbers or private chat contents. If a screenshot is useful, attach it in your email app and redact personal information first. Keep your original export; do not delete your archive just to troubleshoot.

If your email app does not open, write directly to support@migravi.app and include the details above.